Terms of service

Terms of Service

Effective Date: 11.03.2025

These Terms of Service ("Terms") govern your use of the hiroaudio.com website (the "Site") and the purchase of digital software products (including VSTs, DAWs, and virtual instruments) through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Site.

1. General Use

  • hiroaudio.com provides an online marketplace for the sale and resale of digital audio software and related products ("Products"). You must be at least 18 years old to use the Site.
  • You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations.

2. Account Registration

  • To purchase Products from hiroaudio.com, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • By registering an account, you agree to provide accurate and complete information. You must notify us immediately if you believe your account has been compromised.

3. Product Availability

  • All Products are subject to availability. We make every effort to provide accurate product descriptions and availability status on the Site. However, we do not guarantee that any Product will be in stock at all times.
  • hiroaudio.com reserves the right to limit the quantity of Products purchased and to refuse any order at our discretion.

4. Pricing and Payment

  • All prices are listed in different currencies depending on your location and are subject to change without notice. Prices may include taxes, depending on your location.
  • Payment for Products must be made through the available payment methods on the Site. You agree to pay all fees associated with your order.
  • We reserve the right to cancel or modify orders in case of pricing errors or payment issues.

5. Digital Products

  • All Products are digital and non-returnable, except as provided in our Return and Refund Policy.
  • Once a Product has been delivered, you are granted a non-transferable, non-exclusive license to use the Product according to the licensing terms provided by the manufacturer.

6. Intellectual Property

  • The content of the Site, including but not limited to text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws.
  • You agree not to reproduce, distribute, or create derivative works from the content of the Site without express written permission from hiroaudio.com.

7. Limitation of Liability

  • hiroaudio.com is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Products, the Site, or any content provided on the Site.
  • We do not guarantee the compatibility of Products with any specific hardware or software configurations.

8. Privacy Policy

  • Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Termination

  • hiroaudio.com reserves the right to suspend or terminate your access to the Site if we believe you have violated these Terms, including misuse of your account or violation of applicable laws.

10. Governing Law

  • These Terms are governed by the laws of Estonia, without regard to its conflict of law principles.

11. Changes to the Terms

  • hiroaudio.com reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting.

12. Contact Information

  • If you have any questions or concerns about these Terms, please contact us at:
    • Email: support@hiroaudio.com
    • Phone: +37256630464